ESSENTIAL JOB FUNCTIONS:

1. Ensure compliance with federal, state, and local employment laws, regulations, and best practices while upholding the agency's person-centered philosophy, mission, vision, and values.
2. Conduct audits of agency' record systems and other related service documentation as assigned and according to schedule.
3. Conduct ongoing reviews of individual service plans, person-centered service plans, and Charting the Life Course support plans to ensure alignment with accreditation expectations state and PASSE requirements.
4. Conduct a thorough review of agency license requirements to ensure accurate and up-to-date documentation related to licensing and regulatory compliance according to PASSE, CQL, and CtLC requirements.
5. Coordinate and prepare for inspections, audits, and site visits by regulatory agencies, and ensure timely responses to any findings or recommendations.
6. Cooperate with auditors for scheduled and surprise audits.
7. Identify potential areas of risk related to licensing and regulatory compliance and develop strategies to mitigate those risks.
8. Provide training and support to staff members to ensure understanding of and compliance with licensing regulations and agency policies.
9. Collaborate with program managers and other staff members to continuously monitor and improve the quality of services provided, with a focus on compliance and individuals' satisfaction.
10. Serve as a point of contact for regulatory agencies, responding to inquiries, providing documentation, and participating in audits or inspections regularly.
11. Collaborate and partner with various stakeholders, including PASSE/managed care organizations, healthcare providers, state agencies, social services agencies, and community organizations as needed to support the compliance department.
12. Conducts consistent individual Electronic Health Record (EHR) and staff file reviews agency-wide.
13. Maintain professional and technical knowledge of best practices by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies, as applicable.

Other Duties:

• This position requires the ability to assist with developing individual service plans, person-centered plans, and CtLC plans for the individuals receiving services and provide follow-up and collaboration with several departments of the agency.
• Other duties and responsibilities as assigned according to the needs of the agency.

SKILLS & ABILITIES:

• Knowledge of state regulations and requirements related to incident reporting for individuals with disabilities is preferred.
• Detail-oriented with a commitment to accuracy and compliance with strong organizational skills.
• Strong analytical skills with the ability to interpret data, identify trends, and make recommendations for improvement.
• Excellent communication skills, both verbal and written, with the ability to effectively interact with diverse stakeholders.
• Demonstrated ability to maintain confidentiality, handle sensitive information, and exercise sound judgment.
• Proficiency in Microsoft Office Suite and incident reporting software is preferred.
• Compassionate and person-centered approach with a commitment to promoting independence and inclusion for individuals with disabilities.

EDUCATION & CERTIFICATIONS:

Bachelor's degree preferred or High School Diploma with minimum 3+ verifiable years of management experience.

Location: Northwest Arkansas/Ft. Smith Area | Full-time (40 hours/week) | Salary $45,000-50,000/yearly | Weekly Pay & Benefits