Support Coordinator

Who we are: Arkansas Support Network is a licensed service provider that serves the state of Arkansas, with offices in Springdale, Fort Smith, Camden, and Jonesboro. We work with a wide range of government agencies and departments, nonprofit organizations, health care facilities, education agencies, local schools, foundations, businesses, and individuals to provide the most effective and least restrictive supports for people with disabilities in environments they and their families choose for themselves.

Job Summary: Coordinate and oversee the implementation of Charting the Life Course framed support plans and provide direct supervision to the DSP staff supporting the individual served. Work with agency teams to ensure compliance with relevant regulations and guidelines governing agency services.

The Supports Coordinator is responsible for managing and coordinating services for individuals receiving support from the agency. The job involves ensuring that individuals receive appropriate support, assistance, and services through the agency.

What You'll Do:

  • Implement individualized service plans based on the unique needs and preferences of each individual.
  • Collaborate with individuals, their families, and support teams to execute comprehensive support plans created using the Charting the Life Course framework.
  • Monitor resources efficiently to meet the needs outlined in the individual's service plans.
  • Work collaboratively, assisting the Personnel team with monitoring SL scheduling and overtime within the coordinating division.
  • Conducting monthly home visits, 60-day progress reviews, and reviewing/approving DSP daily activity records.
  • Collaborate with various stakeholders, including healthcare providers, social services agencies, and community organizations.
  • Establish and maintain effective communication with individuals, families, and support teams as the liaison and point of contact.
  • Maintain accurate and up-to-date documentation of services provided.
  • Work collaboratively and cooperatively with departments and teams to facilitate agency compliance responsibilities and areas of improvement.
  • Establishing a strong and supportive relationship with the individuals and families receiving support. Serve as the primary point of contact and resource, coordinating all aspects of support, including crisis and emergency situation management for the person receiving services.
  • It is essential for the Support Coordinator to have a strong understanding of the agency's programs and the ability to develop people-focused relationships with a commitment to improving the lives of the individuals they support.
  • Other duties and responsibilities as assigned may vary depending on the individual and the agency's needs.


What You Need:

  • High School Diploma
  • Minimum 3+ verifiable years of experience
  • Strong understanding of the agency's programs
  • Ability to develop people-focused relationships

Pay Range: $40,000 - $50,000 | Office Location: Springdale, Arkansas | Full-time position | Benefits Available